Accessibility statement for EasyTide
This accessibility statement applies to the EasyTide website
This website is run by the UK Hydrographic Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without the text spilling off the screen.
- Navigate most of the website using just a keyboard.
- Navigate most of the website using speech recognition software.
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
- See descriptive attributes for all images.
- See descriptions for all links.
We’ve also made the website text as simple as possible to understand.
AbilityNetopens in new tab has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email customerservices@ukho.gov.uk
- Call +44 (0)1823 484444
We’ll consider your request and reply to you within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact customerservices@ukho.gov.uk to let us know your concerns.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The UK Hydrographic Office is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-compliance with the accessibility regulations
- Our maps in this site do not have direct text equivalents and are not accessible via the keyboard (WCAG 2.1 success criterion 1.1.1 and 2.1.1).
- There is no text alternative to the data presented in the 7-day tidal curve graph (WCAG 2.1 success criterion 1.1.1).
- Currently you need to scroll through the entire table of 1-day tidal curve information which can contain up to 48 elements – there are no previous and next options to break up this information (WCAG 2.1 success criterion 2.5.1).
These issues are captured and we are working with our support team to provide updates to the website to resolve these.
How we tested this service
The service was last tested on 15 November 2021 and was checked for compliance with WCAG 2.1 A and AA. The test was carried out by our independent accessibility audit supplier.
User journeys through the website were tested with a range of common assistive technologies.
What we’re doing to improve accessibility
Accessibility Testing Approach at UKHO documents show how we plan to test and improve accessibility on this website and all our products and services. We reviewed these documents on 10 December 2021 and the next review will be in May 2022.